Travel Info

To enter Jamaica a valid passport is required. Citizens of the U.S, the UK, Canada and other major European countries are not required to have a visa to visit Jamaica, but must present a valid passport when leaving and or re-entering their country. All visitors are required to travel with a return ticket or onward ticket for entry into Jamaica. Other nationalities please contact your local Jamaican embassy, Consulate or Jamaica Tourism office or visit www.visitjamaica.com to verify correct documentation needed. We encourage you to PLEASE check your passport ASAP and make sure that it’s up to date and valid for at least 6 months after your arrival date in Jamaica. If your passport is set to expire within 6 months of your arrival date in Jamaica, Jamaican customs will not let you enter the country (check with your airline as well for the current rules in place).

The online version of the Immigration/Customs Declaration(C5) form will now allow air  passengers to input their information in advance of traveling and to submit online through a secure portal.   Please go to the link below for the free jamaica government site.

Do not pay for this service! The link below will take you to the official Government portal, there are other unofficial sites that will come up in a web search and offer the form for a fee, avoid these sites as they are a scam.

https://enterjamaica.com

Upon arrival in Montego Bay,  go through Immigration, claim your bags and proceed to Customs. Enter the Green line if you are a tourist and have nothing to declare. After you have cleared customs, continue through the doors to the Ground Transportation area with your luggage. 

Yes, Island Gigs provides roundtrip transfers to and from Sangster International Airport (MBJ) in Montego Bay Jamaica as part of your package cost. We do not currently service any other airports in Jamaica.

Once in the transportation area, proceed to the JTL (Jamaica Tours Limited – Booth #21). JTL will be your Transfer Company and will transport you from the airport to your hotel. Your bus ride will be approximately 2 hours. 

*Please Note: If you plan to arrive early and are staying somewhere other than one of our hotels (booked with Island Gigs), you will need to coordinate your own transportation. The transfers we are able to provide are only from the airport to the hotel and back at the conclusion of the event. 

If your flight is delayed inbound our transportation company will be aware through the airport communication. Island Gigs will automatically hold your room until your arrival. If your flight is delayed on your return, please check with the JTL at your respective hotel to update your transportation departure time. If at the airport already, check with your airline.

Island Gigs will send out a .pdf itinerary via email about 2 week prior to the event. It will have all the information on how to collect your events credentials from our Island Gigs representative(s).

Yes. To book side trips speak to an Island Gigs representative on-site. They can give you options on side excursions and schedule your day and time.

You will receive a copy of your schedule of events along with your letter emailed to you from Island Gigs prior to departure.  For all schedules and schedule updates you will need to download the Island Gigs app on your phone.

Island Gigs will have a representatives onsite to assist you. We will provide contact information with your final intinerary that you will receive about 2 weeks prior to your event.*

*Please note - If there is anything urgent outside of Island Gigs hours contact the front desk at your hotel.  They will have the ability to contact Island Gigs for assistance.

Directions on how to confirm your return transfer will be provided to you along with your itinerary of events before departure.  If there is any question, contact an Island Gigs representative. Please allow enough time to check-out of your hotel and be ready for your departure to the airport at least 15 minutes before your pick-up time.*

* Please note- you must check out of the hotel and clear all hotel bills in order to board the bus. Island Gigs can not be held responsible for missed transportaion.