FAQ
You should register/build a profile at www.islandgigs.com. The band will announce the save the date, so be sure to be registered with your band of choice for all social media sites and mailing lists. There will be a return guest sale date and a public sale date.
Once you are registered (pre-registering is always recommended before the release date) with Island Gigs, you can book your reservation through the Island Gigs reservation system upon your designated release date.
You will receive an email prior to the release date with instructions as to when and how you can book, along with your personal booking code. The personal booking code is one one-time use only.
We accept all major cards, Mastercard, Visa, American Express, Discover, money orders, and checks.
Yes, payment plans are in place for all events, provided you have reserved and paid your deposit well enough in advance.
The initial deposit is non-refundable. Please see the additional cancellation penalties specific to your event appearing in the booking process, on the footer of your invoice, and in the terms and conditions. Name changes are allowed when needed and should be sent to Island Gigs in writing via email ([email protected]). Deadlines and Penalties will apply.
Yes, you can choose your room category if your category of choice is available. Choosing the number of beds or placement of the floor is considered a “request”.*
*Please note - a “request” can not be guaranteed. (i.e., bed type, floor preference, or exact room number).
Yes, side trips are available at the time of booking and leading up to the event if you choose to add them on later. You can also book. your side trips on-site with our representative upon checking in with Island Gigs.
Yes, we do offer Travel Protection in the booking process.
Generally speaking, the music events are 4 nights, all inclusive of all meals, drinks and music, as well as transfers to and from the resort. You may have the opportunity to book a night before and a night after (pre or post nights) if it applies to your event.
The main stage is on the main beach at the hotel. There are additional small stages as well.
There is an ADA section and also a seating area for those who would like a seat. Center stage is an open area for guests to enjoy the band, dance, etc. There are no seats allowed center stage.
You will receive an emailed letter about 2 weeks prior to your departure with your itinerary of events and general instructions.